Payment/Refund Policy

Pricing

Pricing varies per project. All contracts state the agreed upon development and design fees, setup fees, and any subsequent charges which may have occurred from extended deliverance of a project.

 

Timing

Client acknowledges that the general delivery time for websites are approx. 30 days, and 30 to 180 days for SEO, depending on the scope of the project. This is based on factors such as content delivery/ communication by the client. Please check your contract for specific dates and more delivery information.

 

Service Rates

Clients acknowledges that the nature of the services furnished and the initial rates and charges have been communicated to Client. Client is aware that Aswan SEO Service may prospectively change the specified rates and charges periodically. Any promotional offer is contingent upon Aswan SEO achieving and maintaining its cost of service goals including but not limited to rates charged to company by suppliers.

 

Payment

Establishment of service is dependent upon receipt by Aswan SEO of payment of stated charges. Subsequent payments are due on the 1st of the month for that month’s service.

 

Payments and Fees

Credit cards that are declined for any reason are subject to a $5.00 declination fee. Service will be interrupted on accounts that reach 7 days past due. Service stopped for nonpayment is subject to a $75 reconnect charge. Accounts not paid by due date are subject to a $10 late fee. Accounts that are not collectible by Aswan SEO may be turned over to an agency for collection. If your account is turned over for collection, you agree to pay “Processing and Collection Fees” of not less than $50 nor more than $150. If you desire to cancel your services, please follow the proper procedure to do this as outlined in these Terms of Service.

 

Refund and Disputes

All payments for work rendered to Aswan SEO are nonrefundable. This includes SEO config., design fees, setup fees, and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 60 days of the time the dispute occurred. If you dispute a charge to your CC issuer that is in-fact a valid CC charge under the provisions of the Terms of Service and /or AUP, then you agree to pay Aswan SEO Service an “Administrative Fee” of not less than $50 and not more than $150.

 

Failure to Pay

Aswan SEO Service may temporarily deny services or terminate Agreement upon the failure of Subscriber to pay charges when they are due. Such termination or denial will not relieve Subscriber of responsibility for the payment of accrued charges, plus reasonable interest and or any collection fees.

 

Account Cancellation

Requests for canceling service agreements may be made in writing with at least 30 days notice but not more than 60 days prior written notice. There are no refunds for services that have already been performed and or subscription payments that have already made.

 

Our preferred method of cancellation is via email : CustomerService[at]aswanseoservice.com

 

You must provide account information to cancel.

Aswan SEO Service
401 Congress Avenue
Suite #1540
Austin,TX 78701

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